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That’s eight hours of the required 24 hours every two years! Four hours of training per year can go toward either category of “Protocol Review” or “Miscellaneous” for IAED recertification. Just call it the “flight simulator” for your Emergency Dispatchers.Įmergency Dispatchers can now earn CDE credit through IAED-approved simulated calls in AI SkillLab. It’s the first tool of its kind to incorporate AI-powered call simulation into your agency training.
#Dispatch calls simulator#
That’s when you want Priority Dispatch® AI SkillLab™, powered by Call Simulator ™ on your side. Building confidence and skills takes time. Let’s talk Emergency Dispatcher training. That’s eight hours of the required 24 hours every two years!™ Rather, it provides 24/7 on-demand training to better equip emergency dispatchers with the skills and knowledge they need to help callers.Įmergency Dispatchers can now earn CDE credit through IAED-approved simulated calls in AI SkillLab. AI SkillLab doesn’t reduce the need for emergency dispatchers or trainers. AI SkillLab allows your employees to practice and train on the most common or difficult situations they’ll face during live calls. It gives trainees the real-life experience they need without requiring additional staff. Just call it the “flight simulator” for your Emergency Dispatchers.ĪI SkillLab is a targeted call-simulation training platform that gives participants the means to practice a variety of incident scenarios via an expansive Simulation Library. That’s when you want Priority Dispatch® AI SkillLab™, powered by Call Simulator™ on your side.
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